Why Compliance Training Programs Fail… and What to Do
Compliance training, whether physically or through online platforms True Office Learning, is crucial to ensure that organizations comply with the laws and rules applying to it. The training is crucial not only because the law requires it, but to ensure the safety and security of the employees, its clients, and the organization as a whole.
Unfortunately, there are times that compliance training fails. But why does it fail and what can you do to prevent such mistakes? Read on to find out!
- Lacking Executive Support
If a company’s board and senior management won’t take compliance training seriously, then the program would most likely fail. After all, if the executive support for the program ends up weak, no one under the company would take the program seriously as well.
To avoid this happening, make sure that everyone is involved with compliance training, from the seniors to employees among all departments. Everyone needs to take compliance seriously, being aware of where to go when issues come up, and how to follow updated rules and regulations, regardless of the job position.
- Not Using Technology
All businesses will utilize technology in various ways, including online compliance training programs for efficient learning. However, the real question is: Are you using this technology properly?
For instance, are you using spreadsheets when documenting due diligence? Memos that are posted on shared drives regarding policy management and updated rules? This may be convenient, but definitely not a wise option.
Spreadsheets can be wrong while it’s easy to edit word documents. Both these technologies can be outdated, misplaced, even overlooked. That’s why it’s time to use proper technology and the right platforms made for training compliance.
- Responding Improperly
One reason why compliance training is done is to inform all members of the organization about where to go in case reports and complaints need to be made. Compliance functions should respond to employees who report any suspected misconduct.
Failure to do respond quickly and effectively will only result in disgruntled employees who feel like they do not have the support of the organization. It can result in more people leaving the company and moving to other organizations that take their employees and their complaints seriously. Furthermore, compliance training becomes a waste if not taken into action.
Make sure all complaints and reports are taken care of efficiently and professionally.
- Not Much Employee Engagement
Compliance training programs should respond to employees well. Besides that, it should engage with them effectively before the program is up and running.
To engage with the employees, training should be communicated clearly. Those handling the training will need to be professional yet engaging, ensuring that everyone is listening and taking on all the information from the program. This will require an effective and strategic training plan.
Wrapping It Up
Don’t let the time and resources of compliance training go to waste because of the reasons for failure mentioned above. Take preventative measures to ensure a smooth and engaging program that employees will take to heart in the long run.
